Shipment

The information on shipment methods, charges and customs duties is specified at the time of purchase.

The shipment is carried out only through the EXPRESS service, therefore you have to pay a single tariff according to the country of destination.

Shipping information

Italy

Free shipment, no customs duties.

All orders sent within Italy are delivered through GLS and SDA, they must be signed upon delivery and you can also ask for delivery to your post box directly.

All orders sent to Livigno, Smaller Islands, Venice, Sicily, Calabria and Sardinia are delivered through SDA and you can also ask for delivery to your post box directly.

Orders are processed from Monday to Friday during the following times: from 9 a.m. to 5 p.m.

You can ask by e-mail to be contacted by the courier in order to arrange a specific delivery time.

Once the goods have been sent, it is no longer possible to change the destination address.

The return of goods is free of charge.

EEC Area 1-2-3

Austria, Belgio, Croazia, Danimarca, Finlandia, Francia, Germania, Grecia, Irlanda, Isola di Man, Lussemburgo, Monaco, Olanda, Portogallo, Regno Unito Spagna, Svezia

Free shipment, no customs duties.

All orders sent within Europe are delivered through DHL, GLS and EMS, and they must be signed upon delivery.

Orders are processed from Monday to Friday during the following times: from 9:00 a.m. to 5:00 p.m.

You can ask by e-mail to be contacted by the courier in order to arrange a specific delivery time.

Once the goods have been sent, it is no longer possible to change the destination address.

The return of goods is free of charge.

New EEC Area 4

Bulgaria, Rep. Ceca, Estonia, Lituania, Malta, Polonia, Romania, Slovacchia, Slovenia, Ungheria, Cipro, Lettonia

Freight costs € 30.00, no customs duties.

Extra EEC Area 9-10

Afghanistan, Algeria, Angola, Armenia, Azerbaigian, Benin, Bhutan, Botswana, Burkina Faso, Burundi, Capo Verde, Cambogia, Camerun, Rep. Centrafricana Ciad, Comore, Rep. del Congo, Rep. Dem. del Congo, Corea de Nord, Costa d'Avorio, Cuba, Eritrea, Etiopia, Gabon, Gambia, Georgia, Ghana, Gibuti, Giordania, Guinea, Guinea Equatoriale, Guinea-Bissau, Iran, Iraq,Isole Cook, Isole Falkland, Isole Marshall, Isole Salomone, Israele, Isole Marianne Settentrionali, Kazakistan, Kiribati, Kirghizistan, Laos, Libano, Liberia, Libia, Madagascar, Malawi, Mali, Marocco, Mauritania, Mauritius, Mayotte, Mongolia, Mozambico, Myanmar, Namibia, Nauru, Nepal, Nicaragua, Niger,Nigeria, Niue, Papua Nuova Guinea, Reunion, Ruanda, Sao Tomè e Principe, Senegal, Seychelles, Sierra Leone, Siria, Somalia, Somaliland, Sudan, Swaziland Tagikistan, Tanzania, Timor Est, Togo, Tonga, Tunisia, Turks e Caicos,Tuvalu, Uganda, Uzbekistan, Vanuatu, Yemen, Zambia, Zimbabue, Lesotho Vietnam

Freight costs € 35.00, customs duties to be borne by the customer.

Extra EEC Area 5-6-7-8

Alabama, Alaska, Albania, Andorra, Arizona, Arkansas, Bielorussia,Bosnia-Erzegovina, California, Canada, Colorado, Connecticut, Delaware,District Of Columbia, Florida, Georgia, Gibilterra, Guernesey, Hawaii, Idaho, Illinois, Indiana, Lowa, Islanda, Isole Canarie, Isole Faer Oer, Jersey, Kansas,Kentucky, Kosovo, Liechenstein, Lousiana, Macedonia, Maine, Maryland,Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Moldavia, Montana, Montenegro, Nebrasca, Nevada, New Hampshire, New Jersey, New Mexico,New York, Nord Carolina, Nord Dakota, Norvegia, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, Serbia, Sud Dakota, Svizzera, Tennessee, Texas, Turchia, Utah, Vermont, Vietnam, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Ucraina, Sud Carolina, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Aruba, Australia, Bahamas, Baharain, Bangladesh, Barbados, Belize, Bermuda, Bolivia, Bonaire, Brasile, Brunei, Cile, Cina, Colombia, Corea del Sud, Costa Rica, Curacao, Dominica, Rep. Dominicana, Ecuador, Egitto, El Savador, Emirati Arabi Uniti, Figi, Filippine, Giamaica, Giappone, Grenada, Groenlandia, Guadalupa, Guam, Guatemala, Guyana, Guyana Francese, Haiti, Honduras, Hong Kong, India, Indonesia, Isole Cayman, Isole Vergini Britanniche, Isole Vergini Americane,Kenya, Kuwait, Macao, Maldive, Malesia, Martinica, Messico, Micronesia,Montserrat, Nevis, Nuova Caledonia, Nuova Zelanda, Oman, Pakistan, Palau,Panama, Paraguai, Peru', Polinesia Francese, Porto Rico, Qatar, Samoa Americane, Samoa, Singapore, Sri Lanka, Saint-Barthelemy,Saint-Eustatius, Saint-Kitts, Santa Lucia, Saint-Martin, Saint-Vincent, Sud-AfricaSuriname, Taiwain, Thailandia, Trinidad e Tobago, Urugay, Venezuela, Russia.

Freight costs € 25.00, customs duties to be borne by the customer.

Shipments elsewhere in the world

Fabrizio Poker delivers worldwide.

Orders are processed from Monday to Friday during the following times: from 9:00 a.m. to 5:00 p.m.

All orders are sent through DHL, GLS and EMS.

Shipments to Russia are delivered through EXPORT BOX (EMS) and you can also ask for delivery to your post box directly.

All orders must be signed upon delivery.

Once the goods have been sent, it is no longer possible to change the destination address.

Requirements for imports into the USA

If American and non-American citizens who nevertheless live in the USA import from foreign countries after online purchases, they are regarded as final importers: therefore, they will have to hold and provide the courier or the broker with a Social Security Number or, in the case of non-American citizens, with a CBP - Customs Border Protection Number.

The procedure to obtain a CBP usually requires 10 working days.

Should the parcel not be delivered for causes due to the customer (false address and phone number, not provided SSN or CBP number), this shall be sent back to Italy at the customer’s expense: these costs, including transport and customs duties to be charged once back in Italy, shall be deducted from the final refund.

For further details, please visit the site http://www.cbp.gov/

Taxation

Customs duties are borne by the customer.

Delivery information

Order processing

Orders are processed from Monday to Friday from 9:00 a.m. to 5:00 p.m.

Delivery times

Once the order has been processed, the delivery times are as follows: Italy, Europe EU, USA, Canada and Japan: 1-2-3-4 working days; European non-EU countries and rest of the world: 3-4 working days; Russia: 7 working days.

The above mentioned times refer to shipments towards the main cities. We ask the customer to provide a valid address where the wares are to be delivered during the scheduled times.

Any delivery delay must be reported promptly to our Customer service.

Order delivery

When the parcel is delivered, customers are asked to inspect it carefully before confirming through their signature that the order has been delivered.

The goods start belonging to the customer through their signature. The following cases are possible:

A: At the time of delivery, the package is clearly tampered with: customers are advised to sign the delivery under reserve or refuse it.

B: The (non-EEC) customer refuses the shipment delivery or asks for return to sender: all return shipping costs which might be charged to Fabriziopoker.com shall be deducted from a possible refund due to the customer.

C: The shipment cannot be delivered to the address provided by the customer in the trade agreement: the parcel could be sent back to the sender. All return shipping costs shall be borne by the customer and shall be deducted from a possible refund due to the customer.

Insurance

All products having been sent are insured from the moment they are given to the courier until delivery to the final customer.

Once the wares have been delivered to the address provided and picked up, they are no longer insured.